New Otis Hydraulic Elevatorsgreenspun.com : LUSENET : Elevator Problem Discussion : One Thread
Otis is pissing a lot of customers off in the Dallas/Ft. Worth area by installing their new hydraulic elevators dirt cheap then charging $300 - $400 per unit per month for service. Is there any information on these Hydro's that can enable other companies to work on them. If not is anyone willing to perform some reverse engineering on the elevators if we provide them with support?
-- William Blackshear Jr. (firstname.lastname@example.org), November 04, 1998
Are you talking about the new 211 hydro? If you are then most of the boards are proprietary and even world electronics can't reproduce them. When we take them on service we exclude the proprietary componets.
-- Guy (MrGuyster@hotmail.com), January 28, 1999.
ya know I dont think its right that you charge that much either but your money is made on service,and ive seen allot of half assed stuff that could have been prevented with a little time and patience instead of hurry up and fix it so i can go home kind of thing or jump around the problem and hide it for the next guy basically just bein to damn lazy to fix it right . now let me see if i get this right.. you want to take a building owners 70,000.00 lets say elevator and preform a fix of somesort so you can figure it out? if i were a building owner..i wiouldnt allow this how are you doing it? or are you gonna add a bunch of s**t that needs not be.if ya cant fix it right dont bid it on service. thers alot of units out there that go clicky clack yet and arent electronic.. test you retro fit on your own elevator not the building owners....
a union with some pride
-- w (dont email@example.com), January 30, 1999.
This response is to the close minded idiot that would recommend building owners be satisfied with Otis' Crap!
Oviously you work for Otis or one of the major manufacturers who practice the art of selling the construction at a loss then raping the building owner because your company will not sell the parts or equipment to independents so they can compete. If you have not noticed there are many owners, architects and general contractors who have caught on to your little scheme of proprietary equipment. The way we see it is the only way the larger companies are keeping their market share is by either producing proprietary equipment or buying the independent elevator companies who are doing a better job of providing service.
Additionally, we have an extremely good reputation in our area and this is why customers who have these Otis elevators have come to us for a solution. We are providing exactly what the owners are requesting. They are sick and tired of the proprietary equipment and the "service with an attitude!" Our solutions are proven and we provide the service with a smile at a reasonable cost.
By the way we are union also but without the attitude!
If you have any real solutions I would love to hear them otherwise no response is necessary!
-- William Blackshear Jr. (firstname.lastname@example.org), January 31, 1999.
I agree!!!!!! Otis is trying to make a buck and short changing the customer in the name of competition. I've been working for otis a long time and now I provide "service with an attitude".If we weren't so short handed,our equipment would perform alot better instead of just being "thrown in" by construction.And you're right about propiertory equipment.Maintenance is the bread and butter.
-- (kdog82@@msn.com), February 18, 1999.
YOUR RIGHT, OTISES PLANS IS STARTING TO BACK-FIRE ON THEM. THERE ARE 4 OTIS 401 THAT I HELPED INSTALL A COUBLE OF YEARS AGO ,I NOW WORK FOR ANOTHER UNION COMPANY AT THIS SAME LOCATION THEY (THE OWNERS) CAME TO ME AND SAID GIVE ME A PRICE TO RIP THOUSE OVERPRICE PEACES OF CRAP OUT . THE CONTRACT FROM OTIS IS FOR 5 YEARS .FOR THE AMOUNT THEY ARE CHARGING PER YEAR WE COULD MOD. ALL 4 AND MAINTAIN THEM FOR THE COST OF OTIS MAINTAINING THEM FOR 6 YEARS , THEN THEY WOULD BE SAVING THAT MUCH MONEY FROM THAT POINT ON,USING MCE CONTROLERS . THEY ARE CONCIDERING IT RIGHT NOW.
-- OTIS 401 (UNION@HOME.COM), March 08, 2001.
I totally understand the frustrations you expressed. This e-mail is about a year late. The best thing to do is keep your nose clean and sell the best product you can. Otis is well known for their propriatery(spelled rite?)-crap. My brother-in-law WAS an Otis mechanic-even he is not very familiar with the 211. If I hear or see any info. on the 211 I'll write-
-- Erik G. Markham (Oilsqueazer@cs.com), May 01, 2000.