sla for help desk : LUSENET : Service Level Management : One Thread

plz send me some link r documents relats to sla for help desk.i need to do aproject related to help desk.

-- raja (, May 27, 2004


Hi we are specialized in Help Desk/Service Desk in outsourcing environments. We have some 14 moi projects running. If you specify more, we could help you.

-- Alain Grijseels (, June 04, 2004.

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