sla for help deskgreenspun.com : LUSENET : Service Level Management : One Thread
plz send me some link r documents relats to sla for help desk.i need to do aproject related to help desk.
-- raja (firstname.lastname@example.org), May 27, 2004
Hi we are specialized in Help Desk/Service Desk in outsourcing environments. We have some 14 moi € projects running. If you specify more, we could help you.
-- Alain Grijseels (email@example.com), June 04, 2004.