A & G Premium, Inc.
3115 Montrose Avenue, Suite 1
La Crescenta, CA 91214

To Whom It May Concern,

I purchased the enclosed package off of the website last weekend. The website gave the impression that the Motorola Profile 300 cell phone was included. I called your 800 number and the gentleman on the phone informed me your company does not sell cellular phone, only accessories. I explained my purchase intent, and he apologized for the confusion and told me to return the merchandise. The invoice number is 762773343. Also, I will not pay for a restocking fee due to the ambiguity of your website. If the full amount, $73.50, is not credited to my account, I will take action through my credit card company, American Express. Any problems, feel free to contact me at home 410.833.7432 or work 703.602.6511.

John W. Spann 3338 Murray Road Finksburg, MD 21048

-- Anonymous, September 30, 2002