So I spoke to Leica USA. They claimed they had not seen this problem before with the M7 (frozen shutter). They are sending a courier to pick up the camera on Monday. I will keep you posted on the outcome.

Anam

-- Anam Alpenia (aalpenia@dasar.com), May 02, 2002

Answers

Is the same courier dropping off a new one for you to use while they poke and prod at your investment?

-- Ken (kennyshipman@aol.com), May 02, 2002.

Good point, Ken. I doubt they will do that, but never hurts to ask .

-- Anam Alpenia (aalpenia@dasar.com), May 02, 2002.

I reckon thats the least they can do, after charging that much money and it fails within the first week, must be a real embarrassment for Leica.

-- Karl Yik (karl.yik@dk.com), May 02, 2002.

It's a new model, problems are bound to come up.

-- chris a williams (LeicaChris@worldnet.att.net), May 02, 2002.

I dont think its reasonable to assume that because something is new, that us users have to expect problems. This is fine if its just a few that have escaped quality control, but if this turns out to be a flaw in the design, then its just not acceptable.

-- Karl Yik (karl.yik@dk.com), May 02, 2002.

You folks bring up a great point. Leica USA should include free loaners with the USA Passport. As soon as they receive your camera and determine it's really broken, they send you out a loaner which you keep until they notify you yours is fixed. Then when they receive your loaner they immediately ship your camera to you. I bet that would put a dent in the gray market.

-- Jay (infinitydt@aol.com), May 02, 2002.

As good and logical an evolution as the M7 is of the M body line, this is exactly why I'll wait for a year or two before getting one.

Best,

Jerry

-- Jerry Pfile (Jerry Pfile@MSN.com), May 02, 2002.