Joe Howard

Thank you for your order order # ST545011 placed 3/12/2002 12:23:19 PM bill to address ship to address John Spann Seneca 3338 Murray Road Finksburg, MD 21048 United States 410.833.7432

sku # description qty price total SKU2538953556 SwitchPic (Macintosh) 1 $5.00 $5.00 subtotal $5.00 tax $0.00 total $5.00

card type card holder card number expiration date MASTERCARD John Spann XXXXXXXXXXXX5984 01/2005

Your credit card billing will show a transaction from WWW.ESELLERATE-SALES.COM in the amount of $5.00

If you have any questions about your order, you can:

* E-mail maceuph@mac.com

-- Anonymous, March 12, 2002

Answers

Dear John Spann,

Thanks for ordering SwitchPic. With your support I will be able to help pay for my education and hopefully be able to make more and better products for Mac OS X. If you have any comments or suggestions please email me maceuph@mac.com

To disable the sheet that drops down when you launch SwitchPic, simply hold the option key and click the OK button. It's that easy!

If some products you ordered require shipping, while others do not, you will receive two order confirmations. This enables us to postpone charging your credit card for items that we have not yet shipped.

---------------------------------------------------------------------- -- ORDER SUMMARY ---------------------------------------------------------------------- --

Order Number: ST545011 Customer Name: John Spann mailto:spann.john@hq.navy.mil

Qty: 1 [SKU2538953556] SwitchPic at $5.00 each

Sub Total $5.00 Tax Total $0.00 Shipping and handling $0.00

IMPORTANT: Your credit card billing will show a transaction from WWW.ESELLERATE-SALES.COM in the amount of $5.00

---------------------------------------------------------------------- -- PRODUCT SUPPORT ---------------------------------------------------------------------- --

If you require assistance with your purchased product(s), please contact Joe Howard at maceuph@mac.com. They will be able to help you with the following: * Shipping questions * Installation questions * Software support * Upgrades * General questions specific to the items you ordered

Joe Howard mailto:maceuph@mac.com

---------------------------------------------------------------------- -- PURCHASE PROCESS SUPPORT ---------------------------------------------------------------------- --

Joe Howard has chosen to use the eSellerate e-commerce system to process your order. Should you have questions regarding the processing of this purchase, please send e-mail to mailto:support@eSellerate.net and include a copy of this entire message.

Further assistance with the purchase process can be found by accessing customer support via: http://store.eSellerate.net/a.asp? a=ST545011_spann.john@hq.navy.mil

If applicable, use this site to perform the following tasks: * Re-download your product * Print a receipt * Obtain your serial numbers * Access your order history

-- Anonymous, March 12, 2002