SLA Service Cataloggreenspun.com : LUSENET : Service Level Management : One Thread
Do you have a template or an example of a service catalog?
-- Julie Christ (firstname.lastname@example.org), March 07, 2002
-- Sanja Krstic (email@example.com), February 02, 2004.
Do you still need one?
-- Karen Oliver (firstname.lastname@example.org), March 11, 2004.
Our company is building service management model for custom software development. Would you be so kind to share this template if it is applicable to our domain ?
Thank you, Roman
-- Roman Burda (email@example.com), June 07, 2004.
You should check out www.newscale.com - these guys are focused on service catalogs and could probably help with this
-- Brian McChesney (firstname.lastname@example.org), June 15, 2004.
check out www.end-endsoftware.com
-- Brian Peck (email@example.com), June 15, 2004.
I have more of a question really. Does anyone have a "template" for a SLA and SLM flow chart?
-- Ron (rnelson@FAMILYDOLLAR.com), August 03, 2004.