What are the benefits of slm and sla for IT employees ?

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Im a student of economics in germany and im writing a paper about SLM and SLA in conetion with the benefits for IT employees, but the information material in the internet and books are not enough to write this paper well, My question does anybody know about free white papers ore studys of this theme.

Pleas help me


Axel Rissler

-- Axel Rissler (risslera@gmx.de), March 07, 2002


Axel, I will send some material to you direcctly.

Rick Sturm

-- Rick Sturm (sturm@enterprisemanagement.com), March 13, 2002.

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