BSI Standardsgreenspun.com : LUSENET : Service Level Management : One Thread
I need to find further information on the Service Management Assessment PD0015. I have had a look at some of the ITIL websites.
Thank you in advance.
-- Anne-Marie Carey (email@example.com), September 12, 2001
Have you looked at the BSI web site http://www.bsi-global.com?
If not it may be worth looking at the IT Service Management Forum (ITSMF) web site http://www.itsmf.com.
In the latest ITSMF newsletter (Service Talk) there is a opportunity to comment on the latest BS15000 material which may also be of interest to you.
Tony Price PinkRoccade UK
-- Tony Price (Tony.Price@PinkRoccade.co.uk), April 12, 2002.