Service Level Agreement for IT Outsourcing : LUSENET : Service Level Management : One Thread

Dear friends, I would like to know more about how to prepare SLA for IT Outsourcing. If there are any sample Agreements, that will be very helpful. Thanks in advance Regards Subir

-- Subir Kumar Dhar (, June 26, 2001



-- Tele Lo (, January 27, 2004.

Will you be doing the outsourcing (providing the service, or will you be outsourcing you IT (requesting the service)?

-- Bob Gaines (, February 02, 2005.

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