Service Level Agreement for IT Outsourcinggreenspun.com : LUSENET : Service Level Management : One Thread
Dear friends, I would like to know more about how to prepare SLA for IT Outsourcing. If there are any sample Agreements, that will be very helpful. Thanks in advance Regards Subir
-- Subir Kumar Dhar (email@example.com), June 26, 2001
-- Tele Lo (firstname.lastname@example.org), January 27, 2004.
Will you be doing the outsourcing (providing the service, or will you be outsourcing you IT (requesting the service)?
-- Bob Gaines (email@example.com), February 02, 2005.