The Commonwealth Bank says it has rectified a problem that crippled its phone-banking service for a number of hours earlier today.

A hardware fault in a mainframe computer left the bank's customers unable to check home loan and credit card balances over the phone.

The service's voice response unit was also affected.

But after a halt of more than three hours, the system is now up and running.

The Commonwealth Bank's automatic teller machines, Netbank and EFTPOS services were not affected.

http://www.abc.net.au/news/newslink/nat/newsnat-1may2001-34.htm

-- Doris (nocents@bellsouth.net), May 01, 2001