Dose anyone know if there are any training courses available for of Service Level Agreements and/or Service Level Management. I am looking for course in English, Location Europe.

Regards

Robert Miller

-- Robert Miller (robert.miller@dutchtone.nl), January 22, 2001

Answers

Hello Robert, You can check out pink elephant at www.pinkelephant.com. They provide all kinds of courses in service delivery which includes SLM and SLAs based on ITIL. If their Netherlands office cannot immediately offer courses in English due to insufficient number of people then, check out their division in England at www.pink.co.uk . You can also make enquiries at www.exin.nl Good Luck

-- Okey Obineke (O.Obineke@chello.nl), February 12, 2001.

Hi Robert

Quint Academy is a international trainingcompany for ITIL, CMM, PrinceII, Communication and Business-IT Alignment trainings based in Europe, Africa, Azia, Australia and the US. We can deliver all kind of trainings in English for you. Check out our website at www.quintgroup.nl. If you want to know more, please email me or call the office in Amsterdam at ++ 31 20 305 3720

-- Jos Brusse (j.brusse@quintacademy.com), February 22, 2001.