Rimage Robotics Error

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My Rimage Protege is frequently picking up two CD's at a time, which causes the system to shut down, because the robotics can't release the discs.

How do I fix this?

-- Anonymous, November 17, 2000


This is usually caused by using improper media. What frequently happens with lower quality CD media, is that the thickness of the resins are not well controlled, causing discs that are either too thick or too thin, ( Your case.)

Using any media from the Rimage Approved list, ( Kodak, Mitsui, TDK, etc.) should solve your problem.

-- Anonymous, November 17, 2000

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