Ginga!

greenspun.com : LUSENET : Unofficial Newcastle United Football Club BBS : One Thread

Just in case you don;t go back to your comment below. I have a spare! E mail sent to you.

-- Anonymous, November 03, 2000

Answers

Also, in case you don't go back to the original thread, I'll repeat a post I have just made there:

Ginga,
You should be receiving an e-mail imminently from Russell Cushing of NUFC on this matter, following a discussion I've just had with him on your post. As I understand it, the B#31 is a retainer that you will have refunded later, after the match.
Apparently, the situation was introduced some time ago to deter people from securing additional tickets against nominally 'lost tickets' and then flogging them. Then, when two people arrive for the one seat and there is mayhem in the stadium that the stewards have great diffuclty resolving - as both tickets are apparently legitimate.
Mr. Cushing has explained that prior to introducing this 'retainer' idea they were receiving 200 requests per game for replacements - a good proportion of which then lead to seating problems.
Mr. Cushing was at pains to point out that he is certainly not accusing you of intending to do this, and readily agreed to contact you at your e-mail address - which I hope you don't mind me giving him. Hopefully this can be amicably resolved.
Mr. Cushing pointed out that they are far from sure the present system is the best way of addressing the problem at hand, and it is one of the issues Steve Wraith is being asked to address in his fan liaison role.

-- Anonymous, November 03, 2000


Ginga, I'm leaving to try to get hyem noo. I'll be incommunicado but you can call me at the Thistle in Newcastle and leave a message if you want the ticket. Otherwise, I'll be in the Strawberry tomorrow. Screach may be online so you can communicate with him, too.

-- Anonymous, November 03, 2000

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