Air Canada, Canadian Merge Reservation Systems

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CBC

Sun Oct 22, 2:23 pm

Air Canada, Canadian merge reservation systems

Air Canada is taking a major step this weekend to merge its operations with Canadian Airlines. It's putting all reservations with both airlines on one system, to help ease confusion.

Starting Sunday, all Canadian Airlines flights will have an Air Canada flight number.

ARCHIVED: Air Canada hiring 2,000 to improve customer service

And all passengers travelling on either airline will be able to check in with Air Canada. Canadian will shift computer reservation files from its system to the new one.

Officials with Air Canada say the integration went smoothly. Spokesperson Laura Cooke says additional staff was brought in Saturday to help.

-- Rachel Gibson (rgibson@hotmail.com), October 22, 2000


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