MI: Phone firms put on noticegreenspun.com : LUSENET : Grassroots Information Coordination Center (GICC) : One Thread
LANSING -- A proposed telephone law, permitting
fines of $1 million for poor service, was endorsed by a
consumer advocate after it unanimously passed the Michigan
Senate on Thursday.
. . .
Since the PSC developed the 36-hour rule in 1996, Ameritech
"has exceeded that standard every year until recently --
until this spring," Barnhart said.
This year's service troubles, he said, "while challenging
for the company and its customers, are not indicative of
the company's history."
The Detroit News
-- spider (email@example.com), September 29, 2000