PS5:"An error ocurred while trying to..."

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Using PosterShop5 Pro, Win98SE, 128Mb ECC RAM, 15 GB available harddisk space: I rip and print an 80"x112" EPS (generated in Adobe InDesign 1.5) to an Epson 9000 at 1440x720 dpi. in (2) 40x112" colums by 1 row. The file rips fine, but prints with this error:

"An error ocurred while trying to seek the tile. Not found"

pretty useful information, there

However, I see a similar issue from back in Dec'99 here in the forum discussed in detail by Dean Wittmann of Onyx:

"We realize the severe limitation that this puts on very large sizes and resolutions and have discussed changing the internal volume format to 64 bit pointers and file structure"

and the apparent bottom line

"I can tell you that it is a high priority for a future release, but for now, your customer must limit their output sizes."

The questions, since I have to get this done before Tuesday: 1. Did that 2GB uncompressed filesize issue apply for PS5, or 4.5? 2. Is there a patch in the works- this IS a pretty big limitation on those of us wanting to produce high quality, large scale images- and if so when can we expect it? 3. Will ripping the file in two overlapping halves overcome this "inconvienience" 4. Since this seems to be a known concern, I wish I'd been notified of the issue before I spent an entire weekend trying to do something that clearly can't be done this way. 5. Instead of the lame Postscript error, whay can't you just say:

"Error Printing this file. I can tell you that it is a high priority for a future release, but for now, your customer must limit their expectations."

allen cheuvront

-- Anonymous, August 06, 2000

Answers

This problem still exists in version 5.0 of PosterShop. There is no patch to solve the problem. You can RIP two or more separate tiles to overcome the problem. Each Tile would have to be ripped as separate jobs. Ripping several tiles as one job will still produce the problem as you have seen. I don't have an expected time for a patch.

-- Anonymous, August 08, 2000

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