Internet customers throughout California
suffered disruptions Thursday and Friday
that, in some cases, slowed services to a
crawl and, in others, kept people offline
for hours at a time.

. . .

PacBell also had problems with its billing
and customer service departments earlier
this year. Subcontractors signing up customers
for DSL service were forced to file work
orders on paper because of a customer service
snafu, sources said at the time.

AltaVista Live

-- spider (spider0@usa.net), July 22, 2000

Answers

I have a cousin who works for Pac Bell in Sacramento, California. He says their situation is a real mess.

-- Billiver (billiver@aol.com), July 22, 2000.