Web posted Thursday, July 20, 2000 2:24 p.m. CT

TX - Circuit fluctuation causes modem outage

A circuit fluctuation in an AT&T line caused a temporary outage on Cox Communications cable modem Internet service, a Cox official said Wednesday.

The chain of events Tuesday started with the problem in an AT&T line, said Christy Duran, director of operations of the Amarillo office of Cox Communications.

The AT&T circuit fluctuation caused a router to go down, which caused the Internet service outage.

The problems were corrected by AT&T and service was restored after an outage of less than two hours.

The outage was unrelated to an accident near Dalhart on Tuesday in which a telephone work crew severed a fiber optic cable. Telephone crews were digging out the line to prepare to take it down for replacement when it was accidentally cut.

http://www.amarillonet.com/stories/072000/new_circuit.shtml

-- Doris (reaper1@mindspring.com), July 20, 2000