In the old days, usually I'd go to a travel agency knowing exactly where and when I want to go and wanting to know the best price I can get.

Instead of geting a quick answer to this, the queue and the agency's process often seems long-winded.

And their overheads seem to be invested in other types of customer than me.

Over the years I've become a bit narked I can't deal more directly with supplier and get a discount

Because of all this I am already quite a heavy user of the net for travel a rangements: - US trains always - holiday bookings: either direct or net - planes: try to find bucket shop or net - hotels: net or direct ...

-- Clive (travelc@travelcompass.net), July 06, 2000