Thanks for nothing!greenspun.com : LUSENET : Coldwell Banker : One Thread
My first dealings with coldwell banker was march 2000. I flew from Illinois to St. Petersburg florida to meet with a coldwell banker realtor to look at several condo's in the area. The agent was very nice and had shown me several condos on the gulf coast. I explained to her that this was a family venture & I would be getting back with her after showing my findings to the rest of the family if we were interested in any of the sites. The courtesty stopped there! Within 1 week a family member of mine called the St. Pete office back and told her of our interest in the 1 condo & if possible could she let us know if anyone gets serious about the place, since the listing was out of her own coldwell banker office. She replied no problem. Within 3 days we called back & left voice mails and talked to a receptionist to have this realtor call us back. This went on for 3 days. Our call was returned the 4th day with an apology of "my voice mail system was not working properly". She was told of our interst in the condo and our desire to place a bid. I was explained the procedure and was told the proper paperwork could be expressed here to get the ball rolling. I told the realtor that our family representative would call her the next day. Another voice mail was left the next day, and a return call was made the following day.The realtor was going to set up the deal with a return call the next day as this was a good day for both her and us. That return call never came. 4 more days passed with no calls from the realtor. I then again called her at home this time after the weekend. I was again apologized to with an explanation of a family emergency for the last 5 days, and was then informed the place had sold. How did she put it, " money in the hand talks, & ya snooze ya loose". Well thank you very much for looking out for our interests.I always enjoy spending hunderds of dollars flying and staying in florida for nothing. If the condo was such a hotcake, a return phone call would have been appreciated before it got sold as our interest was made known well before it was actually sold. Its not like the listing was in another realtors office, it was at her coldwell banker. Customer satisfaction must not be important to coldwell banker in St. pete.
-- Jim Pulia (email@example.com), May 10, 2000
MY NAME IS BOB LOVE AND I AM A REALTOR IN THE TAMPA AREA, IF I CAN HELP YOU IN ANY WAY PLEASE LET ME KNOW. I'M VERY SORRY ABOUT THE EXPERENICE YOU HAD WITH AN AGENT FROM MY COMPANY, BUT I ONLY KNOW HOW TO DO BUSSINESS ONE WAY AND THAT IS THE RIGHT WAY. CHECK OUT MY WEB SITE AT WWW.robertlove.net AND I WILL FURNISH YOU WITH REFRENCES OF PEOPLE TO CONTACT ABOUT MY SERVICE.
THANKS BOB LOVE
-- BOB LOVE (firstname.lastname@example.org), November 01, 2002.
I just wish i had reas this before i got involved with this company.
-- Carla Philmon (email@example.com), November 26, 2003.