Retaining our hard earned customers...

greenspun.com : LUSENET : brainyfish : One Thread

In addition, I was thinking that once we work out these people's preferences, after the 4 years of school...we should work hard to maintain them by making it easy for them to transfer their profiles to a "young adult" site...something to do with fish ...and instead of pizza (well, maybe still pizza) you get deals and info on new stuff that you're concenred with...work clothes, career counselling/job search, cars, first homes, kids...

This can then be transferred to a site dedicated to more middle aged people...then an old fogey site...so our brand just keeps getting stronger and the customers more loyal. Yahoo, who???? :-)

-- Anonymous, May 08, 2000


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