> > Hi there > I have an olympus C830L which I've been very happy with until now. I've > viewed the images on the camera and on the T.V. but when I try to down > load > them onto my computer the camera is not responding. I am getting the > statement > "cannot connect to camera device. Make sure that the camera is plugged > in > and the power is on ." > The camera is plugged into the 9-pin port which used to be used for my > mouse(my mouse is now on a ps/2 comp.) The power is definately going to > the > camera because when I pull the lens cover back the green light by the > view > finder flashes about 4 times and the display at the top of the camera is > also working. > Ive got the Olympus camedia master 1.0 package and Iam working on > Windows > 95. Ive gone into download on the package and tried all the different > seriel ports including auto and I've tried all the seriel speeds > including > auto. > Ive tried other things but without success. Can you please help me so > that > I can access the true potential of my camera. >I am running my camra from the mains so i know it's not the batteries. I've been told that it may be a problem with shared ports, I dont think this is the case but if it is how do I find out. Thanking you in anticipation Ken .g

-- Ken. g (ken.george@ntlworld.com), May 05, 2000

Answers

Have a peek at the FAQ I wrote for Imaging Resource and see if it helps: http://www.imaging-resource.com/TIPS/SDEBUG1/SDEBUG1.HTM

The best way to proceed is to print it out and go through it step by step. If it still doesn't work, you may need to uninstall and then reinstall your camera software. Be certain that you didn't disable the port in your computer's bios when you enabled the PS2 mouse.

Good Luck.

-- Gerald M. Payne (gmp@francomm.com), May 05, 2000.