I bought my PS A5 in December. I was given a great deal and only paid $100.00 because the model was discontinued and the flash card and one of the cords was missing, but the camera was new. Anyway, the camera worked great for the first two months and this past month I have had problem after problem. About 40% of the time I get the error message that my computer is unable to detect camera. Another problem that occurs is I get the error message telling me there are no images in the camera.

My primary problem is that the last few weeks I cannot download pictures from my camera at all. When I attach the camera to my computer and turn the dial to PC the circular lens cap opens up as if it was in picture mode and I can take pictures. This has happened every once in a while during the 2nd month I had the camera but now it happens everytime I hook up. This camera had a 30 day warranty which expired before I had any problems. I have a one year warranty on this camera with Canon. There was a number listed for assistance on the camera but when I called the number listed on the warranty paper a recording told me that troubleshooting phone help would be about $25.00, which I can't afford. Another recording told me because the PS A5 was discontinued the warranty was no longer good. I went to a Canon site for help and when ever I pushed the option for the PS A5 there was no info on this model, only other power shot cameras. Ok, here is the whiney "poor me" part of this whole thing, I am a single parent and I am not doing very well financially and I just do not have the money to pay for service on my camera even the $25.00 they require is not possible for me right now. A new digital camera is out of the question. I am sick over this not only because of the $200.00 for the camera and parts I am unable to take pictures of my 3 year old. I am sorry this is such a long post and that I address more than my specific camera problem, but I am really in need of help in dealing with this. Any suggestions? Thanks Lori cmbtboots@uswest.net

-- lori larsen (cmbtboots@uswest.net), March 17, 2000