I complained to mindspring regarding the spamming that has taken place the last two days. This is the response I got from mindspring.
From:
abuse@mindspring.net | Block address
Date:
Fri, 18 Feb 2000 13:25:36 -0500 (EST)
To:
(blanked out)
Subject:
Re: MISC - Re: Attack by 165.247.212.186 this date 2/17/00 & today
000218-10785668
*****************************************************
To assist internal tracking, your report has been assigned the
following
issue identification number: 000218-10785668. Please include this
number in the
"Subject:" of any subsequent e-mail regarding this issue.
*****************************************************
PLEASE READ!!! This is an AUTO-REPLY message in response
to an email appearing to have originated from your address
and delivered to one of the email administration addresses,
most likely concerning a net-abuse issue. This message
is _not_ intended as a response to your report, but it does
contain a wealth of information regarding net-abuse issues
and other common e-mail problems.
Due to the volume of email that can sometimes occur, we
may not be able to respond individually to each message
sent to this address, and will likely only do so when additional
information is required.
Mindspring does not condone and will not permit abusive
behavior by its users. Though no summary judgments are made,
all reports we receive are investigated and action is taken
when and where it is appropriate. The Mindspring AUP can
be found at:
http://www.mindspring.com/aboutms/policy.html
Now on to the good stuff...
Thanks for writing in! For future reference, here are
items that will help us help you better:
- Complete Header information...
- How to Complain to Providers about Spam...
- IRC issues and complaints...
- USENET issues and complaints...
- Useful links to other web sites...
o WE NEED *COMPLETE* HEADERS!!! When sending in complaints
regarding email and news reports please make sure that
you include *complete* header information. Abbreviated headers
are often bogus and provide us with little information to
work with. You can learn more about viewing and interpreting
email headers at the following web page(s):
http://help.mindspring.com/features/emailheaders/index.htm
http://help.mindspring.com/features/emailheaders/extended.htm
o We primarily deal with SPAM that originated from within the
Mindspring network. If you got some SPAM that did not
originate from Mindspring, please send your report/complaint
to the originating ISP or network. A good tutorial on
"How to Complain to Providers about Spam" to another ISP
is avialble from:
http://spam.abuse.net/spam/howtocomplain.html
o If you have an issue or complaint with another user(s)
behavior on the IRC network, we need the following information
before ANY action can be taken:
1.) The /whois information for the user.*
2.) Logs of the activity. (Forged logs will be
ignored)
3.) A valid timestamp and what time-zone you are in.
* If the /whois information indicates that the
offender IS NOT a Mindspring customer, please
direct your complaints to the originating network
or ISP.
o When reporting newsgroup abuse, please remember that ewsgroups are a public forum, and you have to choose to read a particular post. We encourage you NOT to read the posts of anyone with whom you know
you will disagree. To this end, we recommend the use of a newsreader that supports kill-filters. This will allow you to filter your newsreading so that you need never see a post from a particular author or with a particular subject, etc.
This does not mean that SPAM and other news group abuse should not be
reported, only that MindSpring will not involve itself in personal
disputes and differences of opinion.
You may wish to visit the following URL's:
http://www.firelily.com/support/depression/trolls.html
http://www.firelily.com/support/recovery/flame.retardant.html
While these were written with the newsgroup alt.support.depression
in mind, they contain some _very_ useful suggestions for dealing
with flames & trolls.
o Here are some other handy links for you:
"Figuring Out Fake E-mail & News Posts" (AKA "The Spam FAQ")
Information on deciphering the origins of unwanted e-mail...
http://www.faqs.org/faqs/net-abuse-faq/spam-faq/index.html
Spam: Where to Complain About Frauds & Scams:
http://www.elsop.com/wrc/complain.htm
Support FREE
The Forum for Responsible and Ethical E-mail http://www.spamfree.org
Join CAUCE! We're members, you should be too!
The Coalition Against Unsolicited Commercial E-mail
http://www.cauce.org
--
Mindspring AUP Abuse Staff (800) 719-4664
(404) 815-0770
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