Buyer beware! After owning/using Quickstich 1.0, I tried to order Quickstich 2.0 and recieved 1.0 with an upgrade. Called company (Enroute Imaging) and after much time on hold made arrangements to reurn it for a credit. Several weeks later, I ordered Quickstich 2.0 again. Order taker was very cooperative, sold it at upgrade price with normal ground shipping. Next day I have an FedEx overnight package with an additional piece of software I didn't order and a bill, including overnight that I did not request, for $114 instead of $34. A call to the company and I was told that a supervisor would call to straighten things out. Three days later and another call to the company got the same result. No callback. No response, nothing.

Does anyone else begin to smell something here?

At first I thought this was just a screw up and would be fixed. After being stalled and ignored, I'm changing my mind. Can you say "fraud"?

Be very careful in your dealings with Enroute Imaging. After contacting my credit card company and making a dispute claim, I'm looking elsewhere for panorama software.

kunza

-- David M. Kunze (dkunza@sault.com), January 18, 2000

Answers

Have you thought to report them to the Better Business Bureau?

dave

-- David Erskine (davide@netquest.com), January 18, 2000.

or maybe mail fraud?? I filed mail fraud on someone on EBay and I havent seen her since and received my money back. Just a thought. Good Luck

-- Carrie (Redhead01@aol.com), January 18, 2000.