Discover/Novus Billing Glitch

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I have a business in Manitou Springs, Colorado. On January 4 I got a call from Discover/Novus credit card company. They informed me that all my transactions posted on Dec. 31, 1999 would show up on my December statement as being rejected. They said that I would see those same transactions again on my January statement, now dated January 2nd, as being accepted.

-- Bonnie Willow (bonwillow@earthlink.net), January 08, 2000

Answers

Bonnie -

Can you provide your contact information (privately) for the credit card company so that our analysts can run this down?

Have you seen a statement yet? Do you have access to your account on- line so that you can check this out to see what actually DID happen on January 2nd?

Anybody else have similar problems with Discover/Novus?

Jen

-- Jennifer Bujnker (jen@bunkergroup.com), January 08, 2000.


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