Our small business (6 workstations) depends heavily upon Quickbooks Pro 99. I was generating the end of year W-2's, 1099's, FUTA 940 and FICA 941 and noticed that I was receiving conflicting information (read corrupted data) from several of my "Memorized" reports. For instance I pulled up two identical reports (A/P Report/Detail 1099 and a "Memorized" Detail 1099 with EXACTLY the same parameters . . .two completely different totals. The "Memorized" report was reporting incorrectly!! It was not handling the data properly. I was able to isolate the offending transactions and they defied explanation. I took the example to Intuit's priority customer support techs and they were dumb-founded, as well. In fact after twenty minutes the lady (accidently?) dropped the call mid-sentence.

I played around and found that several of my "Memorized" reports were reporting false info from last year, . . . but when I erased them and re-Memorized them they reported properly.

Has anyone else had a similar experience?

-- Dan Becker (dbecker@acts-2000.com), January 06, 2000

Answers

Hi

Stupid question - have you downloaded all patches/fixes from intuit.com?

-- Bud Hamilton (budham@hotmail.com), January 06, 2000.

Hi

Follow up - my reasoning for above is that customer no-service may not know all of the patches.

-- Bud Hamilton (budham@hotmail.com), January 06, 2000.

Yes I am running R3P V7.0d 09/03/99

-- Dan Becker (dbecker@acts-2000.com), January 07, 2000.