Our small business (6 workstations) depends heavily upon Quickbooks Pro 99. I was generating the end of year W-2's, 1099's, FUTA 940 and FICA 941 and noticed that I was receiving conflicting information (read corrupted data) from several of my "Memorized" reports. For instance I pulled up two identical reports (A/P Report/Detail 1099 and a "Memorized" Detail 1099 with EXACTLY the same parameters . . .two completely different totals. The "Memorized" report was reporting incorrectly!! It was not handling the data properly. I was able to isolate the offending transactions and they defied explanation. I took the example to Intuit's priority customer support techs and they were dumb-founded, as well. In fact after twenty minutes the lady (accidently?) dropped the call mid-sentence.

I played around and found that several of my "Memorized" reports were reporting false info from last year, . . . but when I erased them and re-Memorized them they reported properly.

Has anyone else had a similar experience?

-- Dan Becker (dbecker@acts-2000.com), January 06, 2000

Answers

Calculators at my bank the other day were all adding up incorrectly, bizzare readouts, so I think y2k has also broken the ability to use computers to make calculations as well.

-- Brent Nichols (b-nichol@ihug.co.nz), January 06, 2000.

Filters always check your filters in a report you are having trouble with and never hurts to make a program resave and rethink a resave any item you are having trouble PS the answer is not always file utilities rebuild

-- davebullis (davebullis@aol.com), January 06, 2000.

We have been using QuickBooks for years. We moved up to 99 from 5.0 (which they first claimed was compliant but later said wasn't). We havent run payroll yet this year but one of the things that has always been screwed up about that program on the payroll side since it was QuickPay is the withholding and SS. A fix for funky reports is to resort the indexes. I forget exactly how that is done but if you look in the index under sorting or resorting or reordering, you might find the procedure. The users manual is quite large.

One thing I would caution against that bit us a couple of years ago. The database tends to get large after a few years, this is when resorting is frequently needed because stuff seems to be "lost". If you compress the database and run your business on a cash basis, don't count on getting an accurate cash balance sheet or P&L for previous years. The best thing to do is save the database every couple of years and get your accountant to help you figure out what the journal entries need to be to initialize a new database.

-- William R. Sullivan (wrs@wham.com), January 06, 2000.