FIRST USA CREDIT CARDgreenspun.com : LUSENET : TimeBomb 2000 (Y2000) : One Thread
My credit card bill is due 1/4/2000 I just tried to pay on-line, like I have the last few months Software is not accepting 1/1/2000 I can hear it now, your bill is late so where going to increase your monthly interest and charge a 35.00 late charge
-- Otis (Otis@sprynet.com), January 01, 2000
Thatis a bad, bad company.Pay off that credit card ASAP.Thay are real crooks.
-- john grier (email@example.com), January 01, 2000.
Before you worry too much Otis, Is it possible 1/1/2000 is a holiday in the software? Ive seen a decent amount of holiday issues up to 1/3/2000. If you can enter a particular date use the 4th, If not Id advies you wait until tommorrow to try this.
-- nyc (firstname.lastname@example.org), January 01, 2000.
Interesting to see how long it will take to fix this problem. I guess midday Monday.
-- Butt Nugget (email@example.com), January 01, 2000.
It shouldn't matter that today is a holiday -- that's supposed to be the beauty of online banking. Maybe the bank has shut down its system for the rollover. Try Monday. Cuz if they are working on their system, it probably will not be up tomorrow either.
-- Mello1 (Mello1@ix.netcom.com), January 01, 2000.
Yesss, wellll hopefully they can repair the little mistake of forgetting to deposit my Dad's federal employee annuity check by Monday as well. It was supposed to have arrived Friday. Stick around nugget of the butt, just in case Dad needs an explaination from ya, ok?
-- Will continue (firstname.lastname@example.org), January 01, 2000.
Thanks nyc Typing in 1/4/2000 did the trick
-- Otis (Otis@sprynet.com), January 01, 2000.
First USA is a terrible company. Cut your card(s) in half and cancel with them ASAP. They're complete crooks.
-- Gus (email@example.com), January 01, 2000.
Cancel that card - I'll refer you to the article in November 1999, Kiplinger's Personal Finance Magazine - Its entitled GOTCHA! Delayed posting, late fees and interest penalties have First USA customers seeing red. NEXT Card is a ripoff too. Do some shopping, you can find a better deal.
-- Guy Daley (firstname.lastname@example.org), January 01, 2000.
FIRST USA? Be afraid- be very afraid! They're the kings of "late charges," etc. Get away from them asap!
-- el (email@example.com), January 01, 2000.
I really hate First USA. They screwed up my records so badly, NOBODY could figure it out! This went on for at least 9 months. The thing that really makes me mad is that when I paid off the balance, they wouldn't send me a statement that shows the final payment even though I have requested a statement from them repeatedly.
-- mostlylurking (firstname.lastname@example.org), January 01, 2000.
I had the same problem with Discover Card. Paid it off in an escrow and they delayd posting for more than a month, charging me late fees and interest. I have cut up the card.
-- anon (email@example.com), January 01, 2000.
On Discover Card, I pay it off each month directly at Sears. You've got to watch Discover card because they will send the bill out and you get it 7 days prior to due date. Sneaky people they are.
-- bardou (firstname.lastname@example.org), January 01, 2000.
I have discovered MAGIC WORDS and PHRASES when problems like this come up and they can get attention paid to your problem very, very very quickly: Better Business Bureau, Attorney General's Office, are 2 that come to mind. Be calm and be sure individual knows you are not ranting at them personally, but that you have serious doubts that "said" company policy is not an outright "fraudulent busines practice" or very close to it.
Do not threaten to take legal action, just state that you are "researching" whether or not this is a fraudulent practice (or highly misleading).
Last year I pursued a situation regarding a retail chain that changed policy for returning videotapes without informing the public in any way. I not only got my late fees waived, but everyone else's in our city. That was with one phone call to the Indiana Better Business Bureau.
I complained about another problem regarding stores demanding my social security # before cashing my checks(which they had previously cashed w/o SS#).Since new policy was not posted and since it is amazingly considered a "gray area" of current law, I called the Attorney General's office and my Congressmen's Office. EVEN THOUGH IT WAS A GRAY AREA, BOTH ESTABLISHMENTS RECEIVED CALLS TO STOP THIS PRACTICE IMMEDIATELY!(from BOTH Offices I had contacted). And did they ever stop!
Since you pay taxes for these agencies' services, find out about them and USE THEM to your own and others' benefit. Not trying to be mean to these businesses; just letting them know I will be a "possible spark" that leads to a new regulation, or they can take care of me really quick and "nice-like".
-- (He Who) Rolls with Punches (JoeZi@aol.com), January 01, 2000.