Processing headaches begin

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Anyone else a US Cellular customer? Today I received a letter (instead of my monthly bill) that read something like, "Due to processing difficulties your bill will be delayed three weeks. We appreciate your patience." For those of you whose lives revolve around processing (*shudder*) prepare to live at work for awhile. Anyone have a Tylenol? Morphine?

-- Mori-Nu (silkenet@yahoo.com), December 07, 1999

Answers

We got our Southwestern Bell Wireless bill on Dec 4, 1999. The due date was 11/25/99. A note accompanied the bill saying that a 10 day grace period was being added to account for the delay in billing. Not just US Cellular.

-- peabody (peabody@yahoo.com), December 07, 1999.

Each month for the past 3 months I have received the following letter from CellularOne my cell phone service provider:

"Due to billing processing errors at Cell One, some of the charges will NOT show up on your bill this month. You will not be billed for these charges at any time in the future either. Sorry for any inconvenience this may cause."

Can you say "Y2K problem"? ;-)

-- Smiling Jack (Whatsup@here.anyway), December 07, 1999.


We are CellularOne customers, also. We got our bill on 12/4/99, due 11/28/99; typed on second page (where nobody ever looks) was something like: We are upgrading our systems and your due date is REALLY 30 days from receipt of bill...HUH???

-- sugarpie (sugarpie@sugarpie.com), December 07, 1999.

The power company here has instituted wierd billing periods, such as from the 15th to the 28th of the next month, then only to the tenth, then 20 more days, things like that.

-- Forrest Covington (theforrest@mindspring.com), December 07, 1999.

"Weird billing periods" seem like an attempt to make it somewhat less nightmarish to implement "manual workarounds".

By doing so, they can have their elves banging away day and night on their Royal Corona Porables throughout the month -- rather than sitting on their thumbs for 29 days, then burning out on the 30th.

-- Ron Schwarz (rs@clubvb.com.delete.this), December 07, 1999.



We elves use Underwoods, not "Smith Coronas". The boss uses an IBM Selectric.

-- Guy Daley (guydaley@bwn.net), December 07, 1999.

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