My Norton Systemworks 2000 is "Backordered?"greenspun.com : LUSENET : TimeBomb 2000 (Y2000) : One Thread |
I decided to post this question after reading the thread below about the Seagate order-tracking software being non-functional.Two weeks ago I ordered the new Norton Systemworks upgrade. It was to arrive in 6 days. When I called Symantec support today, they said that it was "backordered" in the sales dept., but that they (support) would ship a CD to me today.
They said if I got a second disk later, to donate it to a non-profit charity.
None of this made any sense to me. How can a CD be on "backorder" when you can burn about a million in an afternoon and when another branch of your company can ship immediately?
Is this another back-office software problem?
-- Puddintame (achillesg@hotmail.com), September 20, 1999
I am backordered weeks on ACT 2000. This is also a Symantec product. What gives here?
-- helium (heliumavid@yahoo.com), September 20, 1999.