self directed teams : LUSENET : work teams : One Thread

I am researching self directed team structure. I manage a call center of approximately 200 employees and would like to develope a team network. I am finding it diffucult to implement this "concept" due to the fact that our labor force is Union and minimizes flexibility. Do you have examples or direction for me?

-- Dale Hagadone (, July 18, 1999

Moderation questions? read the FAQ