Have had this scanner nearly 9 months. Apparently, unlike power tools, I don't have the option of sending in the registration card. I am FORCED to register ownership while installing. The problem with this, is they want the serial #, and the one on the bottom of the scanner isn't good enough. I get this notice: INVALID SERIAL NUMBER. And it won't allow me to move on. I have to abort installation. There isn't a serial # on the CD that came with it, 800 phone number that doesn't work (or not from Alaska, anyway,,, want to call them & try for me? 800-777-3208), and the reg phone # says, " this number no longer in service." Shopping is extremely limited and costs $$ here (S.E. Alaska), so I'd sent away (K-Mart in Juneau) for it.......Image Reader Ultra..........Ultra cheap. Info Peripherals model FB735, www.infoconnection.com. I have explored, but can figure no way to bypass this part to continue installation. Am getting desperate enough to actually WRITE and real-mail a letter! gut feeling is they are no longer there. I found another reference to them on ZDnet; gave the same info I had, then When I tried to E-mail, came back as "maybe closed their site, or??? BIG QUESTION: IS THERE A WAY TO BYPASS ALL THE INFO- FEEDING CRAP? help!! P.S. Divorced, broke; buying a different one is out............ Thank You!!!

-- Janet Vanderveen (marbles@ktn.net), February 11, 1999

Answers

I don't know if this is helpful at all, but here's a link to start. http://www.driver-forum.com/scanner/1572.html

-- Benoit (foo@bar.com), February 12, 1999.

Well this is my serial number 1121007a00867 Model # FB613 try to put this one in, and install it ????

-- (rivkenn@rmi.net), March 02, 2001.

Here's is the serial number: http://www.techadvice.com/support/Info-Peripherals/InfoP_main.htm the company went out of business so they just displayed all of their serial numbers i guess.

-- (EM9ON@aol.com), March 21, 2003.