Lehman's: I Take It All Back!

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I TAKE IT ALL BACK (or as Gilda used to say: "Nevvvver Mind") Pearl from Lehman's customer service called me this morning and got the freight problem straightened out...she was very nice and wished it had not happened. Then this afternoon, the REAL Mr. Lehman called and offerred to pay for my long distance calls and said they were just swamped..training new people; etc. They were very nice and apologetic about the problems. So I TAKE IT ALL BACK!

-- c.j.brown (cbrown@sonetcom.com), December 21, 1998

Answers

Thanks for the followup on this. Mistakes do happen sometimes. It's good to hear that they are attempting (in spite of the obvious overload) to seriously address your concerns.

-- Arnie Rimmer (arnie_rimmer@usa.net), December 21, 1998.

Boy - you sure got their attention!!!

Does that imply "they" are monitoring this here group of miscreants, mispellers and malcontents? 8<).

Haven't grinned in while - 'tis needed.

-- Robert A. Cook, P.E. (Kennesaw GA) (cook.r@csaatl.com), December 21, 1998.


The REAL Mr. Lehman did mention that he saw(or heard) about my post on the internet...I said I would post another saying it had been taken care of entirely. I really don't know which place he saw it....I sent the same message to several places, but have followed up on all places...maybe someone (in retail) really does read these sites???

-- c.j.brown (cbrown@sonetcom.com), December 21, 1998.

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