SLM presentation : LUSENET : Service Level Management : One Thread

Hi list,

Does anyone have any ppt presentation about SLM such as Advantages, Metrics, Benefits, Cases, etc. ?? I'm in process to develop my own SLM software to sell here in Brazil and need as much information I can get.

Thank you

Saulo E2 Systems - Brazil

-- Saulo Ricardi (, May 14, 2002


Got some SLM documents,will forward the same soon.

-- Ramesh (, May 21, 2002.


I will be interested in the same data. Please send it to me too. Thanks !!!

-- Cinthia Chaves (, July 09, 2002.

It seems anyone have at least one presentation. I have posted this question here on May and until now I haven't received anything...


-- Saulo (, July 09, 2002.

Try sifting through these - there are a few presentations in the list:

-- Mike Tarrani (, October 17, 2002.

I am also interested in seeing the presentation. Please

-- Dawn Thomas (, February 25, 2004.

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