Searching for a Work Team Expert in Dallas, Texasgreenspun.com : LUSENET : work teams : One Thread
I am with Bank of America Mortgage, and the Correspondent Operations Team is in search of a results-oriented Quality Advisor. This individual will be responsible for coaching, promoting and supporting a team environment. Position is a catalyst for innovation, associate development, associate satisfaction, and customer service. This team consultant will teach and assist teams in using quality tools such as flow charting, measuring, and analyzing data. This person will develop and promote team awards and identify ways to reduce associate turnover. Teach associates how to provide outstanding customer service. Outstanding personal relationship skills,team building skills, and communication skills needed. Mortgage industry experience a plus, but not required. Excellent benefits, including stock options and work & family programs. Please feel free to e-mail with any questions or comments.
-- Hoy Lee (Hoy.Lee@NationsBank.com), April 14, 1999