Dear Lisa,(posted 7914 days ago)I have been dealing with Mortgage Express (part of B & B) for some time and insisted on copies of the sales particulars, valuation reports and Mortgage Deed on many occasions. All except the Mortgage Deed have arrived and prove gross mismanagement of the valuation, management and sale! If you even suspect any mismanagement/underselling push them for these documents as "without this information I am unable to assess the full implications of your alleged shortfall claim".
Contact me direct is you think I may be able to assist further.
Mike.