Response to Valuation Reports

Lisa, I SARN'd the Halifax and obtained two valuation reports for the sale of my repossessed flat. My advice to you is to be persistent, but remain polite and stress that you are trying to deal with their claim but are unable to do so without a full breakdown of how they arrive at their figure, including supporting evidence. For example, did they authorise repairs to be carried out prior to sale, and if so, can they produce copies of these bills? I fail to see how they can claim that valuations obtained by them with the sole intent of re-selling your repossessed property, and contained within your mortgage / customer file fall outside the scope of the DPA. Be persistent and throw the onus on them to provide full details. Anything they can't or won't justify you should deduct from their claim when you negotiate. My experience so far has been that the advice on repossession contained on this site is sound advice. Follow it.

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