Response to The HALIFAX - DPA Subject Access Rights - An Update

We have written a formal complaint about abbey national to the data protection agency,they have been as helpful as they can.Unfortunately Davis & co are not.Their latest letter duly notes that we are awaiting the outcome from the data prot agency,but in the meantime they await our proposals for payment and unless it is received within seven days court proceedings will commence!(this follows a letter from them stating that abbey national has reviewed how it deals with shortfall cases,and confirms that they will deal fairly and sympathetically,endeavour to provide as much info as possible ,and offering substantial reductions....as long as you telephone them.Our question is now,do we ignore the letter and await court proceedings or reply?

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