Re breach of the peace...if anyone does or says something to put you or your family in a state of fear or alarm, this will constitute a breach of the peace. That doesn;t mean that if they send you a letter asking for their money etc and it naturally upsets you, that you can then claim a breach of the peace. BUT if they call to your home, look in the windows, letterbox, cause a scene by shouting etc or phone you repeatedly and shout at you then this would be considered a breach of the peace and you would have every right to report the matter to the police. You have the law on your side and you should use it to protect you and your family.(posted 7026 days ago)Re the phone calls - call BT and ask about their choose to refunse service which is free and will bar them from calling you.
also any inappropriate behaviour by lenders and their collectors should be reported to the OFT.
Stand up for yourself and do not allow them to intimidate you.
good luck
Moira