Response to Bristol and West's debt counsellor

Jon,

Have you contacted the lender direct about resolving the two missed payments ?

Regarding the practices of PDP Management Services Ltd you could start by contacting the Office of Fair Trading see: http://www.oft.gov.uk/news/press+releases/2003/pn+97-03.htm

Read the dowload too - Under 'Unfair Business Practices' take a look at 2.2b, and 2.2c - "I have no idea what they use this information for" could be relevant here. Also look at 2.7, 2.12. You may find more.

Also take a look at my postings regarding the "CML" under the posting "court next week" August 06, 2004. Bristol & West are members of the CML and should abide by the Mortgage Code.

Mark.

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