I have just emailed the following to neil.conway@wescot.co.uk(posted 7343 days ago)I received a communication from your company with a debt collection letter addressed to XXXXXXXXXX. I did phone your line on 0870 902 3041 waited a very long time and spoke to one of your staff. She was not unhelpful and I explained that not only am I not XXXXXXXXX but that I have not spoken to him for around three years after discovering someone had attempted to gain car finance in my name at the address he was now occupying.
I am certain that you are in contravention of the Data Protection act; you have supplied me with information on a client, given his reference number, the amount of the debt and your client’s name. I was told that since the letter was not addressed to me that I should not have opened it. To which I reply get real if I had not opened this letter I would be completely unaware that my address was being compromised by your process which could have an adverse affect upon my credit rating.
Any mail correctly addressed to my home will be opened to check that no one is trying to run a scam at my expense. I of course would not open any mail correctly addressed but put through my letterbox by mistake as the contents could have no bearing on my welfare or future.
I intend to make a complaint on this practice which is at the very least wrong and possibly illegal. I wish to make two points the first is I do not know where XXXXXXXX is and the second is even if I did I would not pass on this information to an organisation who display such wanton disregard regard for an individuals privacy.