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Response to HELP!!....

from Moira (Anderston828@aol.com)
Janey

The only advice I can give you is to go to your nearest Citizen's Advice office with all your paperwork and ask for their assistance. They may write to Welcome asking them to put a hold on matters until something can be resolved. They will also do a benefit check to make sure you are getting all your tax credits etc.

You may well be able to make a complaint re their unprofessional behaviour to Trading Standards, but again CAB will keep you right.

I would also consider making a complaint to the Police if they behave like this again, as their behaviour is very intimidating and would probably constitute a "breach of the peace" (scots law but their will be something under English Law) as they are putting you in a state of fear and alarm.

Sorry I can't help you more.

Moira

PS If you are going to CAB, go first thing and be there before they open. You will likely have a wait but it should be worth it.

(posted 7325 days ago)

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