DO NOT CONTACT THEM IN ANY WAY AT ALL(posted 7544 days ago)Do not worry about any letters they send which say you should reply within 7 day etc. speak to cab or other organisations that help, numbers are on this site. under no circumstances you fill out ther I&E form. read through this site which is very helpful. I was fooled by there letters stating reply within 7 days, also was unaware of this site. good luck and do not worry they cant take what you dont have.