Sue,(posted 7582 days ago)Have you seen my posting on "OFT publishes guidance on unfair debt collection practices" ? You should also find out whether this alleged debt has been properly assigned to the debt collector by the lender. I would also contact the OFT and ask for their advice. If you do I would be interested to hear what they have to say. Presumably you've checked out the statute barring and CML 6 year voluntary code angles?
Mark.