[ Post New Message | Post Reply to this One | Send Private Email to Chris | Help ]

Response to SARN Problem (Similar to Nationwide below)

from Chris (chrsh@email.com)
The same applies - you have given them all the information they need.

Reply, and re-confirm all your addresses. Say that as far as you are concerned they have all the information they require under the Data Protection Act and you require ALL information they hold about you within the 40-day limit, which started on the day they received your letter. Say that if they don't answer within this 40-day limit you will refer the matter to the Data Protection Registrar. And do it !!

You don't (necessarily) need to countersue for negligence. You should also not even mention this unless and until the matter comes to court. You should not speak to them on the phone, ever.

If they write to you, simply state that you are waiting for the information you have requested under the Data Protection Act and that once you have received and analysed this information you will be able to respond.

Essentially, follow the advice on this site.

(posted 7619 days ago)

[ Previous | Next ]