[ Post New Message | Post Reply to this One | Send Private Email to hanging in there! | Help ]

Response to Abbey National / DLA Bradford - Being totally misled by one or both

from hanging in there! (Anderston828@aol.com)
I have a similar problem with the Abbey/DLA. In fact as DLA did not comply with my SARN, I made a formal complaint to the Information Commissioner who agreed with me. However I simply "dumped" DLA and communicated with the Abbey direct but never accepted liability. As my husband and I are separated (and they have not to date traced him), I made a full and final offer direct to the Abbey whcih was accepted. However when I queried if this closed the matter "full stop" they told me that they reserved the right to pursue my husband. I with drew my offer and to date have heard no further...although I suspect it will only be a matter of time before I hear from them again.

It is generally understood that they will accept about 5% as full and final so use this as a guide especially as you have admitted liability.

You could try a joint offer and close the matter allowing you to move on with your lives. But meantime you might want to SARN them for all the information they have on the repo of your home. This will allow you to consider if they acted fairly and if they demonstrated a duty of care in the reselling of your home. Did you have a MIG and were they settled from this??? If you did have a MIG ...do you feel it was misreprented to you in any way. Do you feel they "undersold" your home?? Consider all this before proceeding with offers and consider using it as a "bargaining" tool.

I wish you every success and let us all know how you get on.

Good Luck

M

(posted 7669 days ago)

[ Previous | Next ]