[ Post New Message | Post Reply to this One | Send Private Email to M Amos | Help ]

Response to Woolwich, First title legal, mortgage repossession where claimants have failed to complete mortgage enquiry form for DSS

from M Amos (idgroms@hotmail.com)
Patricia,

I've seen a few other things you may be able to use on: http://www.cml.org.uk/servlet/dycon/zt- cml/cml/live/en/cml/pub_info_code_part2

General principles (Taken from CML wesite mentioned above)

8.3 We will follow the general principles of the CML's Statement of Practice on Handling Arrears and Possessions, including:

with your cooperation, developing a plan with you for dealing with your financial difficulties and clearing the arrears, consistent with both our interests and yours;

possession of your property will be sought only as a last resort when attempts to reach alternative arrangements with you have been unsuccessful.

They certainly don't seem to be complying with the last point.

10.MONITORING & COMPLIANCE

Complying with the law and other codes

10.1 We will comply with the law and relevant codes of practice or similar documents which are followed by members of the Council of Mortgage Lenders. The main codes include:

CML Statement of Practice on Handling Arrears and Possessions....

Mortgage Code Compliance Board

10.4 The Code is monitored by the Mortgage Code Compliance Board, which is an independent non-profit- making company funded by registered firms. Its Board comprises representatives of lenders and intermediaries, together with a majority of public interest members. The address is:

The Mortgage Code Compliance Board University Court Stafford ST18 0GN Tel: 01785 218200

Complaints concerning the general operation of the Code can be made to them.

It might be worth contacting the Mortgage Code Compliance Board above, although how impartial they are I wouldn't like to say.

If the WOOLWICH are incapable of following the Mortgage Code then at the very least they should be struck off.

Hope this helps.

Mark.

(posted 7717 days ago)

[ Previous | Next ]