Response to MORTGAGE EXPRESS - SETTLEMENT

Here is ME letter ~

Mortgage express A wholly owned subsidiary of Bradford & Bingley Group Our ref GC xxxxxxxxxxxxxxx xxxxxxxxxxxxxxx xxxxxxxxxxx xxxx xxxxxxxx xxxxxx

7 January 2003

Dear Mr & Mrs xxxxx

Re: Account Number xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I acknowledge receipt of your letter of 22 December 2002 in respect of the above.

I refer to your letter of 24 May 2000 in which, as you say you advised us of your health problems, which you did. However you did not go into any depth, indeed you provided only a single sentence in this regard and have made no further mention since, until our specific enquiry.

I have of course updated myself with the current postings on the web site and note that for the sake continuity you have posted both my letter to you and your reply. The only comment I would make is not in the posting, I have no objection to that or the posting of this correspondence, but I would think it good manners to delete my name details as well as your own.

Be that as it may, I confirm that we will accept your offer of a cheque for £1,500.00 in full and final settlement against the shortfall of £28,146.87 and will provide a letter of satisfaction upon clearance of the cheque.

Yours sincerely

xxxx xxxxxx Project Manager

Correspondence address: Telephone 0870 6013220 Fax 0870 6013228 DX 21761 Skipton

Mortgage Express acts as Administrative Agent for 1 Providence Place Bradford & Bingley plc, HSMS Registered No. 1192730

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