Response to Court Case re Estate Agents duty of care

I was not so lucky. A differnet type of case regarding an estate agent. I disputed an estate agent's charges (£1200) when they sent me their invoice after I had taken my house off the market. The people who were going to purchase my house had withdrawn their offer, so I later took my house off the market. The estate agent in question took me to the small claims court and were awarded the full amount even though no contracts had been exchanged. They also got away with charging extra VAT despite letters confirming this from Trading Standards. I have become very disillusioned about the so called legal system since.

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